Cleanfeed Knowledgebase

A live outside broadcast

If you’re a radio station, Cleanfeed Pro is an excellent way to send live audio back to your studio from an outside broadcast at a remote location.

This sort of thing that would, in the past, need expensive ISDN lines or other specialist radio equipment. Now with Cleanfeed Pro it’s easy and economical to get a full quality stereo link back to your studio from anywhere with an Internet connection, and even two-way when you need it.

Now you can focus on the show; it could be a music event broadcast live on the radio, or host a discussion at a local cafe or bar with listener interaction. Let your creativity drive you, just follow our guide.

Sign up or log in

Using the Google Chrome browser, sign in to your Cleanfeed Pro account.

If this is the first time you’ve logged in to Cleanfeed, you’ll be asked to give us permission to use your audio device. Cleanfeed won’t work without that, so you should Allow access.

A view of the Cleanfeed login screen and allowing
          your browser to access your microphone
Sign in to Cleanfeed and allow use of the microphone

Having trouble signing in? Your login name is the one you chose at sign up, not your email address.

Your audio hardware

From the main Cleanfeed studio screen, press the Gear icon at the right side of the grey row showing your name. From the drop-down menu listing available devices, select your microphone or audio interface. You can also tell Cleanfeed how to take audio from that device. Normally for this use case it should be set to Stereo to capture left and right stereo from the device, but you might want to explore the other options.

Selecting different audio routing options in the
          Cleanfeed Pro UI
Use the Gear icon to select your microphone or audio interface from the list.

If you don’t see your hardware in the list, wait a moment and then try the menu again. If it’s a USB device, sometimes it will take a moment before the device is available to your browser.

Remote audio quality

We’re going to set up our remote audio specifically for the type of programme content.

Press the Audio button at the top of the main Cleanfeed screen. Then, from the Remote audio quality drop-down menu choose one of the following:

The high performance settings are chosen these use a larger bitrate which can help where audio will later undergo heavy processing (such as multiband compression) and re-encoding. However the Optimised settings are also very effective in more constrained network conditions as they transfer far fewer packets.

View of the remote audio quality dropdown
          menu
Select the stream type from the Remote audio quality drop-down menu

Varying network conditions

In cases where you are on a network that is choppy. ie. satellite broadband, like Starlink. It is necessary to use some buffering to smooth out audio which would be lost otherwise.

For this you can use the Buffers feature which is enabled via the Audio menu.

Begin by setting a latency size. In most cases try with a latency of 250ms to start with, you can always increase or decrease this depending on how varying the network condition actually is.

View of the buffers dropdown menu
Turn on receive buffers and select the buffer size (in ms) from the drop-down menu

Now, with a latency set, you can control which guest connection to enable buffers on. This is denoted by an ‘R’ symbol when expanding the settings for that guest.

Once enabled you will see the latency build up slowly to the amount specified. If you are still hearing artefacts and audio dropout from the remote side, then it is necessary to increase the amount of latency in order to smooth out these issues.

Enabling the buffers on a guest
Enable buffers per guest by going to the settings for that guest and pressing the R icon.

Enabling latency can also be done from the guest side, if they have trouble hearing the studio. Expanding the settings for the studio and enable ‘R’ in a similar way.

The input meter

To the right of the green and white Microphone icon , and to the left of your name, is a small vertical audio meter.

This meter is a visual indication of the level of audio coming from your side of the link. Too high, and the meter will show red. Too low, and you will only see green on the meter. For best results, make sure your microphone level peaks in the yellow area of the meter, between green and red.

View of the audio meter levels
Keep the input meter touch the yellow area for the optimum sound quality

If the input level on the meter is not touching the yellow area, you can adjust the input level. For the best sound quality, and to avoid hissing or ‘noise’, turn up the dial on the microphone or audio interface before boosting the level using the computer. Consult the instructions from the device manufacturer for more details.

You’ve just made a live outside broadcast with Cleanfeed! If a remote studio can’t hear you, or you can’t hear the return channel, check out our guide When someone can’t hear.